After website searching, I knew I-PRIMO is a Japanese brand with Japanese standard and quality. I got a very detailed explanation in the consultation. Friendly and helpful consultant Anna provided so much information and helped me a lot with the decision-making process. As she provided specific advice according to my needs, for example pragmatic design. And I got a very nice and comfortable experi..

I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional service I recently experienced at I-PRIMO, where Anna and Amber went above and beyond to ensure a truly delightful customer experience. From the moment I entered the store, Anna's warm greeting and genuine enthusiasm created an inviting atmosphere. Her extensive knowledge and atten..

I was served by Janet and she provided great insights in my diamond selection. Janet gave me many different suggestions on various color and clarity choices in my selection. She being so professional to introduce D to H color of the diamond and the different clarity for me to choose. At the end, I choose D color and VVS clarity the best for my fiancee. Also, I found I-PRIMO on the website and the F..