FAQ

About wedding ring

When is appropriate time to buy wedding rings? How long does it take to make the ring?: It basically takes about four to five weeks in production. However, some designs or ring size may need up to eight weeks. If you need your rings on wedding day, we suggest you buy your wedding rings three months before wedding day.
Nearly all the woman’s wedding ring designs shown on the website are mounted with diamond. Can we choose not to put diamonds on the wedding ring?: Yes, you can. You can choose those designs without diamond or you can make a man’s wedding ring into woman size. Please discuss with our in-store consultants in details.
Can we change metal materials of our rings?: We mainly use platinum Pt950 on wedding rings. Customers can also choose 18K rose gold or gold instead.
※ Metal choice is fixed in some designs.
How can I take care of my ring if I wear it everyday?: It is easy to damage or scratch the ring in everyday life. Small scratches may become less obvious after normal cleaning and maintenance in our stores. We suggest you to clean your ring in our store regularly. Besides, it is better not to wear your ring when you are doing heavy works or exercises as it may damage both the ring and diamond.
Can I bring my ring home on the day I purchase?: All the sample rings in our stores are for display only, therefore, you cannot bring it home on the day you purchase. It generally takes about four to five weeks for production and we suggest you plan ahead and make purchase earlier.
(Some styles or ring sizes may require up to eight weeks for production).